support.
stuck, found a bug, or have an idea? email [email protected]. tell us your public name (the two words at the top of my account) and what happened, and we'll get back to you.
getting started
open the app and you have a planet, no sign-up needed. it's a guest planet, kept with this phone. to keep it on any phone, open my account and sign in with apple. apple tells us nothing about you: no name, no email.
moons
create one: tap the dashed + at the end of your moons, then create a moon (the first time, invite a friend). your moon opens with its code: tap share the code and send it to your friend.
join one: tap the invite link your friend sent you, then join. or tap the dashed +, then i have a code, and type their code (the first time, type it under or enter a friend's code).
you can have up to five moons, or 25 with a super planet.
leave one: open the moon, tap the i in its corner, then leave this moon, and confirm by tapping the letters of LEAVE in order. if your friend stays, the moon stays with them. if you were the last one on it, the moon and every doodle on it are gone for good.
space clubs
create one: tap the dashed + at the end of your moons, then create a space club. your club opens: tap the i in its corner, then share the code and send it to your friends. up to 20 people can join, and you can be in up to three clubs.
join one: as with a moon, tap the invite link, then join. or tap the dashed +, then i have a code, and type its code.
doodle together: drop a doodle on the club, as you would on a moon, and everyone aboard can color it. each coloring joins that doodle's train: tap the + at the end of a train to add yours. the paper plane in the room shows what you haven't colored yet.
notifications: tap the i in the club's corner to turn off that club's notifications.
the admin can rename the club, change its code and icon, delete any doodle or coloring, remove someone or block them from coming back, and transfer admin to someone else.
leave one: open the club, tap the i in its corner, then leave, and confirm by tapping the letters of LEAVE in order. what you made stays in the club. if you were the admin, whoever has been aboard longest takes over. if you were the last one there, the club and every doodle in it are gone for good.
visiting a planet
tap a friend's planet in a club's window or a moon's sky to visit it, and see their tubeperson and their public colorings. friends can visit your planet too. to keep your colorings off it, open my account and turn off share my planet.
doodle streaks
every day you both draw for a moon (send a doodle, pass one on from space, or finish a coloring), its streak grows. when one of you hasn't drawn for a day, the moon says whose turn it is.
if a streak of two days or more goes out, you have 72 hours to bring it back: tap restore streak on the moon. two restores a month are free; after that, one costs 5 spacefish.
reporting and blocking
every stranger's doodle has a small report link under it. reporting hides that doodle, and everything else that person puts in space, from you right away. every report reaches us, and a reported doodle can leave space for everyone while we look at it.
on a moon, report is on the doodle's card, and you can always leave the moon. in a space club it's on the card too. if a club member makes you uncomfortable, please inform the admin, who can remove or block members.
purchases
spacefish are the app's own currency: use them for fancier markers, tubeperson looks and streak restores. super planet is a monthly or yearly subscription for your planet: more room, each event's featured items free to use, and spacefish to claim every month. cancel it any time in your app store settings; a super planet bought once before keeps all of it for good. a super moon is a one-time upgrade for one moon: moon styles and more room, and either of you can buy it.
restore purchases: open my account, tap the super planet banner, then restore purchases. a super planet subscription lives on one planet at a time: restoring it on another planet moves it there, once every 30 days. a super planet bought once stays on the planet it was bought for.
spacefish belong to your planet, not to your app store account: sign in with apple so they come with you to a new phone.
refunds are handled by apple at reportaproblem.apple.com. if a purchase is refunded, what it gave is taken back.
a new phone
signed in with apple? install wiggle together on the new phone and sign in with apple, on its first screen or in my account, and you're back on your planet, with its moons and doodles. if you've already made something on the new phone, the app asks first: switching deletes the planet you started there.
deleting your account
open my account and tap delete my account at the bottom. your planet, doodles and spacefish are deleted, in space clubs too, and so is every moon you share with a friend, for them too. if you signed in with apple, you can also remove wiggle together in settings, under apple account, sign in with apple. deleting your account doesn't cancel a super planet subscription: cancel it in your app store settings.
privacy
what we collect, why, and who can see your doodles: privacy policy.
what everyone here agrees to: terms of use.